Privacy Policy
Your data is yours. That is the whole policy.
Short version: BuiltWright is offline-first. We do not sell your data. We do not run ads. Most of what the app knows never leaves your phone, and the things that do are listed plainly below.
App data is local first
Your customers, jobs, materials, invoices, and finances are stored on your device in an encrypted database. The app works fully without internet, and every feature is available with no connection at all.
When sync is running
Sync keeps your devices in step and gives you a cloud copy. The account owner chooses whether automatic sync runs. Crew members on an account sync as part of that account, because their work has to reach the person who runs it.
Website and support
Our website may use basic analytics for performance and security. If you email us at builtwrightapp@gmail.com, we keep that message to answer you and to improve support. That is it.
What we collect and why.
| Category | Examples | Purpose | Where it lives |
|---|---|---|---|
| Your business data | Customers, jobs, tasks, materials, estimates, invoices, payments, finances | Provide core app features | On your device, encrypted. A cloud copy when sync is running. |
| Account info | Name, email, business details, app version | Authenticate, sync, and secure your account | Encrypted in transit. Stored with our cloud provider. |
| Crew records | Crew names, emails, roles, skills, pay rates, hours worked | Run the crew features on the account they belong to | On the account owner's device and their cloud copy. |
| Time clock location | Where a crew member was when they clocked in and out | Show the account owner where hours were worked | On the account, alongside the time entry it belongs to. |
| Attachments | Certification and license documents you upload | Keep your credentials with your records | Private storage, reachable only through short-lived links. |
| Shelf tag scans | Scanned text, item numbers, prices, and corrections you make | Improve tag reading, only if you switch sharing on | On your device. Sent to us only with sharing enabled. |
| Crash reports | What the app was doing, app version, device model, OS version | Find and fix what broke | Captured on the device and sent the next time the app starts. |
| In-app feedback | What you wrote and which screen you were on | Answer you and fix what you reported | Sent to us so it can be replied to in the app. |
| Website data | Standard web logs, analytics events | Security and basic usage insight | Via our site platform. |
| Support messages | Emails you send us | Answer your questions | In our support inbox. |
If you run a crew.
Their records are on your account
When you invite a crew member, their name, email, role, skills, pay rate, hours, and time clock locations are stored on your account. You decide what each role can see, and you are responsible for how you use what the app records about the people who work for you.
Location at clock in and clock out
The time clock captures where a crew member is when they clock in and when they clock out, and shows it on a map to whoever you have given time-clock access. It does not track anyone between those two moments and it does not run in the background following people around.
Crew accounts sync
A crew member's device syncs automatically, because their hours and their completed work have to reach the person running the job. They cannot turn that off, and they should know that going in.
Who to ask
If you are a crew member and you want to know what is held about you or want it removed, ask the account owner first, since it is their account and their record. If that does not resolve it, email us.
Shelf tag scanning.
Scanning runs on your phone. The photo you take never leaves your device, whether or not you share anything.
The first time you confirm a scan, the app asks whether you want to help improve tag reading. If you say yes, the text the scanner read, the corrections you made, and the values you confirmed are sent to us so the parser gets better at that tag layout. That includes product names, item and model numbers, and prices, and it is tied to your account rather than anonymized. If you say no, nothing is sent, and no later sync or upload will pick it up.
The switch starts off. You can find it later under app settings and turn it on or off whenever you want. Turning it on does not send anything you scanned before that point.
You are in control.
What you decide
The account owner chooses whether automatic sync runs, whether scan sharing is on, and which notifications the app sends. Crew members on an account sync as part of that account.
Export and backups
The app backs itself up daily into an encrypted archive in a folder you choose, and you can back up on demand any time. Your data belongs to you and you can take it with you.
Delete your data
Delete local data directly on your device. If you want cloud copies removed, email builtwrightapp@gmail.com from the address on your account.
Access and corrections
Need a copy of your synced data, or need something corrected? Email us and we will take care of it.
Sharing and security.
We do not sell your data
We do not sell, rent, or trade your data. We share it only with service providers who help run sync, updates, email delivery, or payment processing, and strictly for those purposes.
How we protect it
Local-first storage on your device. When sync is enabled, encryption in transit and row-level database security protect your data. Updates are cryptographically signed. We recommend using a device passcode and keeping backups.
Legal requests
We may disclose information if required by law or to protect the rights, safety, or integrity of the service. We will do so only to the extent required.
Where data is processed
Our primary processing is in the United States. If you access the service from outside the U.S., your data may be transferred here for sync and backup purposes.
Retention and children.
How long we keep things
Local data stays on your device until you delete it. Cloud copies persist as long as your account is active or until you ask us to remove them. Minimal update and diagnostic logs may be retained for a limited period for security and debugging.
Children
BuiltWright is a business tool designed for working professionals. It is not directed at children under 13 and we do not knowingly collect information from them.
Changes to this policy.
We may update this Privacy Policy to reflect changes to the app or legal requirements. When we do, we will update the date at the top and post the new version here. Continued use after changes means you accept the updated policy.
Questions or data requests? Email builtwrightapp@gmail.com. We are happy to help.
Common questions.
Do you sell my data?
No. We never have and we never will.
Can I use the app entirely offline?
Yes. Every feature works without internet. The account owner controls whether automatic sync runs; crew members on an account sync as part of that account.
Does the app track where I am?
Only at clock in and clock out on the crew time clock, and only for crew members using it. It records the moment, not the day. Nothing follows you around in the background.
Who are your infrastructure providers?
We use reputable providers such as Supabase for database and sync services. We choose providers that support encryption in transit, row-level security, and strong access controls.
What happens to my data if I stop using the app?
Your local data stays on your device. It is yours. If you had sync enabled and want cloud copies deleted, email us and we will remove them.